How do you charge for your services?

We assess the complexity of the job along with requirements such as urgency and labour hours involved. Our charges are mainly based on this as we do not compromise on quality and professionalism. We assure that our charges will be reasonable and provide real value for money. Every job undertaken will involve a quotation and carry no surprises.

How do I make payment for your work?

An advance would need to be paid on commissioning the job, the value is negotiable. Depending on the complexity and time involved for completion of the job the balance would be payable all at once in the event of small websites or in stages in the event of larger websites. Payments may be direct credited to Web Miracles on submission of an official invoice.

We are flexible and will negotiate a payment agreement comfortable to you.

When do I get to view the work done on my project?

We will provide you with a date plan indicating periodical presentations.

At Web Miracles we commit to living up to date plans provided.

If I require changes to my project how will it be handled?

In attempting your website a comprehensive story board along with the text will be provided to you within days after you have commissioned the site. The time involved for completion of this story board will depend on the complexity of your site. At this time you will make changes if necessary. Subsequent to correction we will seek your approval and proceed with production. This will minimise your need for post production changes. However, once produced, if you still require changes within the agreed foundation of the website, they will be accommodated without charge. If you wish to replace the design initially approved by you and seek a new design for the website a marginal fee may be charged.

Our aim is to satisfy your website requirement completely.

Who will be my point of contact during production?

You will be introduced to a consultant who will manage your site from start to end. This is because a number of people will be involved in its production. For example, production of a simple website would involve a project manager and a designer, while an advanced website will involve a team of individuals comprising of a project manager, technical manager, designer, copy writers, developer, search engine optimizer and data migrater.

How much time will it take to develop my website?

This again will depend on the size and complexity of the website. Also a key to fast production of your website would be the availability of information you wish published in your website, whether it be – text clippings, photographs or testimonials from satisfied customers.

As for Web Miracles we will give you a date plan and live by it.

Who will service my website after completion?

A record of your website will be maintained by us and we will service it as and when required by you at cost. Alternatively depending on your requirement a “Content Management System” may be provided which will enable you to manage your own site. We recommend that you carefully decide what is best for you and we will fall in line.

Either way once you purchase a Web Miracles product or service, you will always be a customer to us.

Why Web Miracles?

Because we intend nurturing a long term relationship with you, which would only be possible if we provide you an excellent service by using extreme imagination to give you a website with Class!

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